Third Party Reviews Reviews For Sport Clips Haircuts of Fort Myers South

Always great to get a haircut at Sport Clips! Very friendly staff.

Walked in on a Sunday and followed the instructions to sign in. I sat down and waited. After 30 minutes, I got up and walked over to the register to see how much longer. The employee that saw me standing there decided to clean, sanitize, dust, etc. instead of saying I?ll be right with you even though she made eye contact with me and completely ignored me. She finally came to the register to see what I wanted and when I explained I had signed in, she quickly responded you?re not in the system and told me it must have booted you out. Instead of saying, no worries I will put you back, I apologize for this. She told me that she would have to see if a manager can put me in the system as if there?s a chance it might not happen. While she went to inquire if this was possible, another hair stylist came and tried to fix it. I was put again in the system, but the screen showed 2 people in front of me that reserved their spot from home after I entered the store, so basically I would probably have to wait another 30-40 minutes. In the meantime, a customer is telling me to remember that he?s in front of me which I never argued that point. I left, walked over to Supercuts and was warmly greeted and attended immediately. Customer service is really important. There were only 4 customers and 3 hair stylists. It wasn?t that busy. It was the way it was handled. I will definitely never return to Sports Clip. Good luck with your ?system.?

Took my son for a haircut...the MVP. No hair wash, no massage or no stream towel. Said I like scissors cut not electric razor, still used the razor. One woman working there as I was trying to tell the stylist how he likes his hair she told me to move to the other side as people wouldn't be able to sign it. There was no one there to sign in, she was extremely rude in her tone & attitude.